Contact information
We're Here to Help
At Zariva™, every jewellery piece is crafted with care, and every customer relationship matters to us. Whether you have a question about your order, need product guidance, require warranty support, or simply want styling advice, our Customer Happiness Team is here to assist you.
Our goal is to provide prompt, transparent, and reliable support so you can shop with complete confidence.
Contact Information
+91 93541 96878
For the fastest assistance, please contact us through Email or WhatsApp. We currently do not provide customer support via phone calls.
We aim to respond to all enquiries within 24 Business Hours during our business days.
Business Hours
Monday – Saturday
11:00 AM – 6:00 PM (IST)
Closed on Sundays and Public Holidays.
How We Can Help
Our Customer Happiness Team can assist you with:
Order Status & Tracking
Returns, Refunds & Exchanges
Order Cancellation
Warranty Support
Product Information
Jewellery Care Guidance
Payment Assistance
General Enquiries
For Faster Assistance
To help us resolve your enquiry quickly, please include:
Your Order Number
Registered Email Address or Mobile Number
Product Name (if applicable)
Clear photographs or videos (for product-related concerns)
Providing complete information allows us to verify your request and respond more efficiently.
Pan-India Customer Support
Zariva™ proudly serves customers across India. No matter where you are in India, our Customer Happiness Team is ready to assist you before, during, and after your purchase.
Connect With Zariva
Stay inspired with new arrivals, jewellery styling ideas, behind-the-scenes updates, and exclusive launches.
@zariva.jewels
Zariva Jewellery
Our Customer Promise
At Zariva™, every message is handled with care, respect, and transparency. We believe exceptional customer service is just as important as exceptional jewellery.
If we ever make a mistake, we are committed to resolving it fairly, promptly, and transparently.
Our mission is not simply to sell jewellery, but to build long-term relationships through quality products, reliable service, and exceptional customer care.
Frequently Asked Questions
How quickly will Zariva respond to my enquiry?
Our Customer Happiness Team usually responds within 24 Business Hours during our business hours.
Can I contact Zariva through WhatsApp?
Yes. You can reach us on WhatsApp at +91 93541 96878 for order-related assistance, product enquiries, warranty support, and general support.
What information should I provide when contacting support?
Please include your Order Number, registered email address or mobile number, and any relevant photographs or videos if your enquiry relates to a product issue. This helps us resolve your request more quickly.
Thank You
Thank you for choosing Zariva™.
Thoughtfully Crafted Jewellery. Exceptional Customer Care.